Policies & Price lists Styletto 2026 

Last Updated 19th Dec 2025 

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price increase is from 1st January 2026

Deposits / Booking fees - still apply to be made (via website) £30 on colour appointment £10 on all other appointments (please note your appointment isn’t secure until your booking fee is paid) 

Booking fee must be paid via website no other method of payment is valid. Cash on appointment for the remainder of your bill. 

we will inform you when your booking fee is due. We will then remind you & then if no response we do cancel your appointment 

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Cancellations policy - 48hr or more your booking will be moved to your new appointment - should you wish to re book non refundable booking fee will be required upon booking (if not already paid) 

Multiple charge of appointments- we have the rights to refuse service. Or full payment may be required which will be non refundable to secure your appointment. 

Appointments with more than 12 weeks between services 15% service charge will apply as it’s more time allocated / more products required. 

booking fees are NON REFUNDABLE if you chose to cancel the appointment & not re book the booking fee will be lost due to loss of business.

More than 48hr notice - booking fee will move to new appointment  

Less than 48hr the deposit will not be moved to new appointment & will be lost due to lose if business - full payment will be required for the appointment b4 re booking. 

Amended appointments- Less than 48hr notice to cancel or amend appointment your deposit will be lost this includes illness & covid / weather conditions etc. 

Booking fees can not be transferred to other clients 

No show / cancelation on day - booking fee will not be refunded & not transferred to any future appointment. If you wish to re book we ask for payment in full payment for your missed appointment. 

If you wish to reduce your service for example changing from cut & colour to just a cut & Blowdry 48 hours is required as this time is booked out to allocate your appointment. Full charge will still apply without 48 hours notice. 

Gift vouchers - are non extendable & non refundable / valid for 12 month from purchase date / non refundable & no change given. Can not be exchanged for cash alternative. 

Damage for items in salon & liability . Should you get product on item of clothing / belongings we will not be held liable. (Please wear old clothing to your appointment) damaged to our belongings / equipment etc - you will be liable for any damages if touching our equipment/ products etc. 

If the salon is forced closed your booking fee will not be lost & Shall be moved to your new appointment. However if we are open we do expect you to turn up. Should we need to close we will always give you as much notice as physically possible. If it’s our error / needing to close the booking fee will be transferred to your new appointment. 

Loss / damage we will not be held accountable for any loss or damage of any valuables & recommend any valuables to not be worn / brought to the salon during your visit. 

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Any questions please do not hesitate to inbox me thank you so much for your continued support & loyalty.

By paying / purchasing for your booking fee u fully understand all of the above & agreeing in to a legally binding contract!